How to Recover Your MT4/MT5 Investor Password

What is an Investor Password?

The investor password (also called read-only password) allows viewing your trading account without the ability to execute trades. It's perfect for:

Connecting to trading journals like Journal IQ
Sharing account performance with investors or mentors
Copy trading services that only need to monitor your trades
Third-party analytics platforms

Important: The investor password is different from your master password. Anyone with the investor password can see your trades but cannot place orders, modify positions, or withdraw funds.

Method 1: Change Password in MT4/MT5 Desktop

If you're currently logged into your trading account, you can view or change your investor password directly from the terminal.

MetaTrader 4 (Desktop)

Open MT4 and log into your account
Go to Tools → Options (or press Ctrl + O)
Click the Server tab
Click Change next to the password field
Select "Change investor (read only) password"
Enter your current master password
Create a new investor password and confirm it
Click OK

MetaTrader 5 (Desktop)

Open MT5 and log into your account
Go to Tools → Options (or press Ctrl + O)
Click the Server tab
Click Change
Check the box "Change investor password"
Enter your current master password
Enter your new investor password twice
Click OK

Password Tip: Use at least 8 characters with uppercase, lowercase, numbers, and symbols. Example: Inv3st0r@2024

Method 2: Check Your Broker's Welcome Email

When you opened your trading account, your broker sent a welcome email containing your account credentials. This email typically includes:

Account number (login)
Master password
Investor password
Server name

Search your inbox for emails from your broker with these keywords:

"Account details" or "Account credentials"
"Trading account"
"Welcome to [Broker Name]"
"MT4 account" or "MT5 account"

Method 3: Request from Your Broker

If you can't find the email or remember the password, your broker can help you reset it.

Option A: Self-Service via Client Portal

Log into your broker's client portal (web interface)
Navigate to your trading accounts section
Look for "View credentials" or "Reset password"
Some brokers display the investor password directly

Option B: Contact Support

Contact broker support via live chat, email, or phone
Verify your identity (ID document + proof of address)
Request the investor password for your account number
They will reset it or provide the existing one

Method 4: Reset via Mobile App

You can also change your investor password directly from the MT4/MT5 mobile app.

MT4 Mobile (iOS/Android)

Open the MT4 app
Tap Settings (gear icon)
Tap on your account
Select Change Password
Choose Investor password
Enter master password + new password
Tap Change

MT5 Mobile (iOS/Android)

Open the MT5 app
Go to Settings → Trade Account
Tap Change Password
Select Investor option
Enter your master password
Create and confirm new password
Tap Change Password

Troubleshooting Common Issues

"Invalid password" Error

Make sure you're entering your master password, not the investor password
Check that Caps Lock is off
Try copying and pasting from your broker's email
Contact your broker if the master password doesn't work

"Password doesn't meet requirements"

Most brokers require passwords with:

Minimum 8 characters
At least one uppercase letter (A-Z)
At least one lowercase letter (a-z)
At least one number (0-9)
Some require special characters (!@#$%)

Can't Find Server Tab

Make sure you're logged into an account (not offline mode)
Some broker-customized versions move this option
Try right-clicking on your account in the Navigator panel

Quick Reference Table

Platform	Navigation Path
MT4 Desktop	`Tools → Options → Server → Change`
MT5 Desktop	`Tools → Options → Server → Change`
MT4 Mobile	`Settings → Account → Change Password`
MT5 Mobile	`Settings → Trade Account → Change Password`
Web Terminal	`Account Settings or Profile menu`

Security Best Practices

1.Never share your master password - only share the investor password
2.Use different passwords for master and investor access
3.Change passwords periodically, especially after sharing with services
4.Verify platform legitimacy before sharing any credentials
5.Revoke access by changing the password when you stop using a service