Privacy Policy

1. Introduction

Welcome to Journal IQ™ ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading analytics platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Trading data from your MetaTrader 4 platform
• Profile information and preferences
• Communication data when you contact us

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Analyze your trading data to generate performance insights, statistics, and recommendations
• Send you service updates, newsletters, marketing communications, and promotional materials via email
• Respond to your comments, questions, and customer service requests
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, prevent, and address technical issues and security threats

4. Trading Data Analysis

By using Journal IQ™, you explicitly consent to our collection and analysis of your trading data. This includes but is not limited to: trade history, account balances, profit/loss data, trading patterns, and performance metrics. We analyze this data to provide you with personalized insights, performance scores, and recommendations to improve your trading strategies. This data may be processed using automated systems and artificial intelligence algorithms.

5. Email Communications

By creating an account, you consent to receive emails from us. These may include service notifications, account updates, performance reports, educational content, promotional offers, and marketing communications. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email or by contacting us directly. However, you will continue to receive essential service-related emails.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With service providers who perform services on our behalf
• To comply with legal obligations or respond to lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, sale, or acquisition of our business

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate data
• Deletion of your data
• Objection to processing
• Data portability

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@journaliq.com